Terms and Conditions

LuWay – Vehicle Owner Search & Complete Auto Marketplace

✅ YOUR DATA, YOUR CHOICE — IN SHORT

Everything you give Luway, you give voluntarily. Nobody is obliged to provide personal data to use Luway, beyond what is technically required to have an account (an email address or a Google / Apple sign-in).

Voluntary data. Your name, photo, phone numbers, city, cars, plate numbers, documents, posts, comments, gifts and location are added only by you, only if you want to. You can leave any of them out and still use the app.
You decide what is public. Phone numbers, city, gifts and profile details each have a visibility setting (Settings → Edit profile). A plate number is shown only after you add the car yourself.
Location is used only when you allow it (SOS, drivers nearby, fuel prices) and you can turn it off at any time in your phone's settings.
Notifications can be switched off at any time, in the app or in the phone's settings.
Change or remove anything, any time. You can edit or delete your posts, comments, cars, photos, phone numbers and profile details whenever you want.
Delete your account at any time, free of charge and without giving a reason: Profile → Settings → Delete account. Your profile, cars, listings, posts and personal data are removed from the app immediately; a protected copy is kept for 30 days only for legal obligations and fraud prevention, then permanently erased. Messages you sent may remain visible to the people you sent them to.
Withdraw your consent for any optional processing at any time; this does not affect processing done before.
We do not sell your personal data and we do not share it with advertisers.
Your rights: access, correction, deletion, restriction, portability and objection (GDPR / Law 195/2024 of the Republic of Moldova). Write to info.studio085@gmail.com — we answer within 30 days.
Content that breaks the community rules can be reported by anyone; content reported by several people is removed automatically and its author is notified with the reason.

📜 Copyright

Certificate of Registration of Copyright and Related Rights
Series PC Nr. 8403 dated 20.01.2026
Issued by the State Agency on Intellectual Property of the Republic of Moldova

© All Rights Reserved
Authors: Alexandrov Pavel and Macovschi Tudor-Alexei

Effective Date: December 1, 2025
Last Updated: December 1, 2025

⚠️ IMPORTANT: By creating an account, downloading, or using the LuWay application, you expressly and unequivocally confirm that you have read, understood, and fully accepted these Terms and Conditions together with the Privacy Policy.

If you do not agree with these terms, DO NOT use the application and delete it immediately from your device.

1. ACCEPTANCE OF TERMS

1.1 Mandatory Agreement

The use of the LuWay application constitutes complete and unconditional acceptance of these Terms and Conditions. If you do not agree with any of the provisions, you are obligated to IMMEDIATELY CEASE using the application and uninstall it.

1.2 Minimum Age

The application is intended EXCLUSIVELY for persons aged 16 years and older. Users under 16 years of age are not permitted to create an account or use the services.

1.3 Amendments to Terms

We reserve the right to modify these Terms at any time. You will be notified at least 30 days in advance through:

Push notification in the application
Email to the address associated with your account
Visible banner in the application

Continued use of the application after modifications constitutes acceptance of the new terms.

2. SERVICE OPERATOR

Alexandrov Pavel – natural person, citizen of the Republic of Moldova
Address: Chișinău, Republic of Moldova
Email: info.studio085@gmail.com
Phone: +373 6840 1239
Website: https://luway.app

Business Name: Studio 085
Application: LuWay - Car Owner Finder & Auto Marketplace

3. SERVICE DESCRIPTION

3.1 Main Features

A) Owner Search by Registration Number

Ability to find and contact vehicle owners by registration number
Use EXCLUSIVELY for legitimate purposes: parking notifications, emergency situations, legal communication
❌ PROHIBITED: stalking, harassment, tracking, threats, obtaining personal data for illegal purposes

B) Complete Auto Marketplace

Post vehicle sales advertisements, auto parts, accessories
Search and filter by brand, model, year, price, location
Messaging system between users
Calculate distance to seller using GPS

C) Auto Services

List auto services, dealers, insurance
GPS navigation to services
Reviews and ratings

D) Subscription System

Basic (Free): limited features
Premium: unlimited searches, ad-free, priority in listings
Dealer: professional account for auto dealers

E) Social Feed and Events

Publish text posts, photos and automotive-themed content
Create and publish auto events (available for Pro and Enterprise subscriptions)
View and interact with other users' posts (like, comment, repost)
All content published in the Feed is PUBLIC and visible to all application users

3.2 Availability

Services are available 24/7 except for:

Scheduled maintenance (prior notification)
Unforeseen technical failures
Urgent security updates

WE DO NOT GUARANTEE uninterrupted availability and are not liable for losses resulting from temporary unavailability.

4. USER RESPONSIBILITY

4.1 Legal and Responsible Use

You assume FULL responsibility for:

✅ Published content:

All advertisements, messages, photos, descriptions published by you
Accuracy of vehicle information (year, mileage, technical condition, history)
Authenticity of photos (no deceptive modifications)
Compliance with image copyrights

✅ Interactions with other users:

Civil and respectful communication
Compliance with commercial agreements made
Honoring initiated transactions
Ethical behavior in negotiations

✅ Use of number search function:

Legitimate purposes: parking notification, emergency situations
❌ DO NOT use for: stalking, harassment, illegal personal data acquisition
❌ DO NOT distribute contacted owners' data without consent

✅ Compliance with applicable legislation:

Personal data protection laws (GDPR, Moldova Law 195/2024)
E-commerce laws
Consumer protection laws
Traffic laws

4.2 Prohibited Conduct

STRICTLY PROHIBITED:

❌ Fraud and deception:

Publishing false or misleading advertisements
Altering actual mileage
Concealing major defects
Selling stolen vehicles or vehicles with legal issues
Using stolen credit cards/PayPal accounts

❌ Harassment and abuse:

Harassment, threats, intimidation of other users
Obscene, abusive, discriminatory language
Spam, sending unsolicited mass messages
Impersonation (pretending to be another person)

❌ Illegal activities:

Selling stolen vehicles
Money laundering through fictitious transactions
Tax evasion through false declarations
Using application for criminal activities

❌ Technical abuse:

Hacking attempts, phishing, malware
Scraping (automated data extraction)
Using bots, automated scripts
Server overload (DDoS)
Reverse engineering, application decompilation

4.3 Consequences of Violations

In case of violations of terms:

Immediate sanctions:

⚠️ Written warning (first minor offense)
🔒 Temporary account suspension (7-30 days)
❌ Permanent account deletion (serious or repeated violations)
🚫 Permanent IP/device ban

Legal actions:

📋 Report to authorities (Police, Data Protection Authority)
⚖️ Civil action for damages (recovery of losses)
🔨 Criminal complaint (in serious cases: fraud, theft, harassment)

Financial losses:

💸 NO refund of amounts paid for subscriptions
💳 Blocking of ongoing transactions
🚫 Loss of access to account funds (if applicable)

4.4 Responsibility for Data Published in Feed and Events

By publishing content in the Feed or Events, YOU ACCEPT AND ASSUME:

📢 Public visibility:

All published content (posts, photos, comments, events) is PUBLICLY visible to all application users
The operator DOES NOT provide users' personal data — only data that the user publishes voluntarily becomes visible
By checking the consent box during registration, you accept that the responsibility for published data rests solely with you

🔒 Sensitive data — PROHIBITED from publishing:

Personal data of third parties without their consent (phone numbers, addresses, personal identification numbers)
Financial information (card numbers, bank accounts)
Identity documents (ID cards, passports, driving licenses)
Exact home locations of yourself or other persons
Medical data or sensitive information under GDPR

📷 Photos and media content:

You are responsible for all photos and media materials published
Ensure you have the right to publish the images
DO NOT publish photos containing personal data of third parties (license plates of others without context, identifiable faces of minors)

⚠️ Consent and responsibility:

By accepting these Terms and Conditions, you confirm that you understand the public nature of published information
The security of data you make public depends solely on you
The operator cannot be held liable for the use by third parties of information you have voluntarily published
You can delete published content at any time from the application

5. LIMITATION OF OPERATOR LIABILITY

5.1 Disclaimer of User Content Liability

Studio 085 / Alexandrov Pavel is NOT responsible for:

🚫 Content published by users:

Accuracy of advertisement information
Authenticity of vehicle photos
Actual technical condition of vehicles
Actual history (accidents, damage, mileage)
Ownership documents

🚫 Transactions between users:

Honoring sale-purchase contracts
Payments made outside the application
Vehicle transportation
Legal ownership transfer
Quality of products/services sold

🚫 Interactions between users:

Behavior of other users
Compliance with verbal/written agreements
Commercial or civil disputes
Damages resulting from physical meetings

5.2 Verification and Moderation

We strive to moderate content, BUT:

⚠️ We CANNOT verify every advertisement in detail
⚠️ We DO NOT guarantee information accuracy
⚠️ We DO NOT perform technical vehicle inspections
⚠️ We DO NOT verify ownership documents

Recommendations for buyers: ✅ ALWAYS verify the vehicle personally before purchase
✅ Request independent technical inspection
✅ Verify documents at the Permit and Registration Service
✅ DO NOT send money without seeing the vehicle
✅ Meet in public, safe places

5.3 Limitation of Damages

Under no circumstances are we liable for:

💰 Direct damages:

Financial losses from failed transactions
Vehicle repair costs for defective vehicles
Compensation for lost time

💰 Indirect damages:

Loss of profit/income
Loss of business opportunities
Reputational damage
Data recovery costs

💰 Financial limits: Even if we were found liable, our liability is limited to the amount you paid for subscription in the last 12 months (maximum 100 EUR).

5.4 Force Majeure

We are not liable for:

🌩️ Natural disasters (earthquakes, floods)
⚡ Infrastructure failures (internet, electricity)
🏛️ Sudden legislative changes
🦠 Pandemics, epidemics
⚔️ War, armed conflict, terrorism
🔥 Large-scale cyber attacks

6. INTELLECTUAL PROPERTY

6.1 Studio 085 Rights

All application elements are the exclusive property of Studio 085:

Application source code (algorithms, logic)
Interface design (UI/UX)
Logo, "LuWay" trademark
Texts, descriptions, tutorials
Databases

PROHIBITED:

❌ Copying, reproducing source code
❌ Reverse engineering (decompilation)
❌ Creating derivative/clone applications
❌ Using logo/trademark without written authorization
❌ Extracting databases

6.2 Usage License

We grant you a limited, non-exclusive, revocable license to use the application EXCLUSIVELY for personal, non-commercial use.

You DO NOT have the right:

To resell access to the application
To use data for third-party commercial purposes
To integrate the application into other services without written agreement

6.3 User Content

You retain copyright to published content, BUT:

By publishing, you grant us a free, perpetual, irrevocable, worldwide license to:

Display content in the application
Store, process, distribute content
Use for marketing purposes (with moderation)
Create backup copies

You can delete content at any time, but backup copies may persist according to retention policies (max 30 days).

7. PAYMENTS AND SUBSCRIPTIONS

7.1 Subscription Types

Basic (Free):

Limited searches (5/day)
Limited advertisements (2 active)
With ads

Premium (Monthly/Annual):

Unlimited searches
Unlimited advertisements
Ad-free
Priority in listings
"Premium" badge

Dealer (Professional):

All Premium benefits
Official verified account
Dealer logo in advertisements
Advanced statistics
Priority support

7.2 Pricing

Prices are displayed in the application and may vary by:

Country/region (local VAT)
Period (monthly vs annual - annual discount)
Special promotions

Prices include all applicable taxes (VAT).

7.3 Payment Processing

Payments are processed by:

Apple App Store (iOS) - according to Apple Terms
Google Play (Android) - according to Google Terms
Stripe Inc. (direct card payments in app) - PCI DSS certified

We NEVER store your card data.

7.4 Automatic Renewals

Subscriptions renew AUTOMATICALLY if not canceled at least 24 hours before expiration.

To cancel:

iOS: Settings → Apple ID → Subscriptions
Android: Google Play → Subscriptions → LuWay → Cancel
Web: Contact support for Stripe payments

7.5 Refund Policy

We DO NOT offer refunds for:

❌ Change of mind
❌ Non-use of service
❌ Accidental purchase (without proof)

We offer refunds only for:

✅ Proven technical error in processing
✅ Accidental double charge
✅ Service unavailable > 7 consecutive days

Refund requests: info.studio085@gmail.com (response within 5-10 days)

7.6 Price Changes

We reserve the right to modify prices with 30 days prior notice.

Active subscriptions remain at current price until expiration.

🇲🇩 IMPORTANT INFORMATION FOR USERS IN THE REPUBLIC OF MOLDOVA

This section applies exclusively to users located in the Republic of Moldova, in cases where the situation cannot be resolved by the application administrator.

WHERE to file a complaint / petition as a consumer?

Step 1: File a preliminary complaint with the business entity in the Complaints Register, according to Government Decision No. 1141 of 04.10.2006 (response within 5 days). If unavailable, contact via email, secretariat, or mail to the legal address.

Step 2: In case of unjustified refusal or no response, file a petition with the authorized state body:

🏛️ Agency for Consumer Protection and Market Surveillance

🌐 Website: www.consumator.gov.md
📞 Consumer hotline: 022 741 464
📞 Toll-free line: 080 028 028
📧 Email: consumator@apc.gov.md, petitii@apc.gov.md

🍎 Perishable food products:

National Food Safety Agency
🌐 Website: www.ansa.gov.md
📧 Email: info@ansa.gov.md
📞 Hotline: 0 800 800 33
📞 Information: 0(22) 29 08 00

⚖️ IMPORTANT! According to Law No. 105 of 13.03.2003 on consumer protection, in addition to the Agency, there are other authorized public bodies:

Health: Ministry of Health, Labour and Social Protection
Intercity/international transport: specialized transport authority
Construction: central public authority for construction
Tourism: Tourism Agency
Telecommunications: state authority for telecommunications
Insurance: National Financial Market Commission
Banking services: National Bank
Food products: National Food Safety Agency

8. PERSONAL DATA PROTECTION

8.1 Reference to Privacy Policy

The collection, processing, and storage of personal data are regulated in the separate Privacy Policy, which is an integral part of these Terms.

Data collected:

Email, name, phone (optional)
GPS location (with permission)
Registration numbers of searched/owned vehicles
Vehicle photos
Payment data (through Stripe - encrypted)

We store everything on Google Firebase (GDPR compliant, ISO 27001 certified).

8.2 GDPR Rights

You have the right to:

✅ Access all your data
✅ Correct incorrect data
✅ Delete account ("right to be forgotten")
✅ Export data (JSON/CSV format)
✅ Object to processing
✅ Withdraw consent

GDPR Contact: privacy@studio085.com

8.3 Account Deletion

For complete deletion:

Settings → Account → Delete Account
Email confirmation
Permanent deletion within 30 days

⚠️ DATA RETENTION PERIOD (30 DAYS) - GDPR Art. 17(3)(e)

In accordance with GDPR Article 17(3)(e), your data is archived for 30 days after account deletion request. This is necessary for:

🔒 Cooperation with authorities - In case of fraud, scam, or other illegal activity investigations, we may provide data to competent authorities
🛡️ Fraud prevention - Protecting other users by identifying fraudulent patterns
⚖️ Legal obligations - Compliance with legal requirements and court orders

After the 30-day period expires:

Personal data is automatically and permanently deleted
Only anonymized logs remain (hashes, timestamps) for auditing

Exception: If authorities request data retention, data will be kept until the investigation is complete.

After deletion:

✅ All personal data deleted
✅ Advertisements archived (without personal data)
✅ Messages anonymized
⚠️ Technical logs kept max 12 months (security)
⚠️ MODERATION AND SCAM REPORTS PERMANENTLY RETAINED - Reports regarding rule violations, prohibited content, and fraud/scam reports are permanently retained for community protection and legal compliance, even after account deletion. This includes: detected violation categories, timestamp, text preview (first 200 characters), and actions taken.

9. TERMINATION OF USE

9.1 Your Right to Withdraw

You can AT ANY TIME:

Uninstall the application
Delete account
Cancel subscriptions
Cease any use

Without penalties, without explanations required.

9.2 Our Right to Suspend/Terminate

We can suspend or terminate your account if:

You violate these Terms
You defraud, deceive other users
You publish illegal content
You harass other users
You fail to pay subscriptions

Suspension: temporary (7-30 days) with possibility of reactivation
Termination: permanent, without right to reactivation

9.3 Effects of Termination

Upon termination (for any reason):

🔒 Immediate loss of account access
💸 NO refund of paid amounts
🗑️ Personal data deletion within 30 days
📋 Advertisements archived (anonymized)

10. APPLICABLE LAW AND JURISDICTION

10.1 Applicable Law

These Terms are governed by:

Legislation of the Republic of Moldova
GDPR (EU Regulation 2016/679) - for EU users
Law 195/2024 on personal data protection (Moldova, in force 23 August 2026)

10.2 Dispute Resolution

Stage 1 - Amicable Negotiation (mandatory):

Contact: info.studio085@gmail.com
Response deadline: 30 days
Attempt at extrajudicial resolution

Stage 2 - Mediation (optional):

Mediator agreed upon by both parties
Costs split 50/50

Stage 3 - Court:

Jurisdiction: Courts of Chișinău, Republic of Moldova
EU users: may choose courts in country of residence

10.3 EU Users

Additional rights under EU legislation:

Enhanced consumer protection
14-day withdrawal right (digital services)
Full GDPR rights
Access to local courts

11. FINAL PROVISIONS

11.1 Entire Agreement

These Terms, together with the Privacy Policy, constitute the complete agreement between you and Studio 085.

11.2 Severability

If a clause is deemed null/unenforceable, the remaining terms remain valid.

11.3 Assignment

YOU CANNOT transfer rights/obligations from these Terms without our written consent.

WE CAN transfer our rights in case of:

Business sale
Merger/acquisition
Corporate reorganization

11.4 Force Majeure

We are not responsible for delays/non-performance caused by events outside our reasonable control.

11.5 Waiver of Rights

Non-exercise of a right does NOT constitute waiver of that right.

12. MESSAGES AND COMMUNICATION - ANTI-ABUSE POLICY

12.1 Message Privacy

IMPORTANT: Messages sent through the LuWay application are PRIVATE and NOT read, monitored, or moderated by the LuWay or Studio 085 team under normal operating conditions.

We respect your privacy and do not access the content of private conversations except in exceptional situations described below.

12.2 Responsible Use of Messaging System

It is STRICTLY PROHIBITED to use the messaging system for:

❌ Sexual content or harassment:

Sending messages with explicit sexual content, unwanted
Sexual solicitations
Sexual harassment, threats
Sharing sexual images/videos without consent

❌ Scams and fraud:

"Phishing" schemes to obtain banking information
Identity falsification for deception
False purchase/sale promises
Requests for advance money transfers without guarantees
Pyramid schemes and Ponzi scams

❌ Sale of substances/illegal activities:

Sale/purchase of drugs, narcotics, prohibited substances
Trafficking of weapons, ammunition
False documents (licenses, falsified auto documents)
Counterfeit products
Any illegal activity under Moldovan/international law

❌ Threats and violence:

Threats of physical violence
Intimidation, blackmail, extortion
Encouragement of violence or illegal activities
Hate speech (racism, xenophobia, discrimination)

12.3 Reporting and Intervention

If we receive credible reports about abuses through the messaging system:

Immediate actions:

🔍 Investigation: We analyze the report and, if necessary, access reported conversations
⚠️ Warning: If abuse is confirmed, user receives written warning
🔒 Suspension: For serious or repeated violations, account is temporarily suspended (7-30 days)
❌ Account deletion: For serious violations (unwanted sexual content, scams, narcotics, threats), account is PERMANENTLY DELETED

Transmission to authorities:

🚨 For serious offenses (scams, narcotics, threats, illegal content), we transmit information to competent authorities:

Police of the Republic of Moldova (Police Directorate)
Prosecutor's Office (for criminal cases)
National Center for Personal Data Protection (NCPDP) - for GDPR violations
Information Technology and Cyber Security Service - for cybercrimes
Interpol - for international cases

Information transmitted:

User identification data (email, phone, IP)
Incriminating conversations (screenshots, logs)
Transaction history, if relevant
Any other data necessary for investigation

12.4 Victim Protection

If you are a victim of abuse through messaging:

What to do:

📸 Take screenshots of abusive messages (evidence)
🚫 Block the user immediately ("Block" button in chat)
📢 Report through "Report User" button or email: abuse@studio085.com
🚨 Contact the Police directly if you were threatened or scammed

We will:

Respond within 24 hours to serious reports
Investigate and take action against abuser
Cooperate with authorities for investigation
Protect victim's identity (confidential reporting)

12.5 Disclaimer

Studio 085 / Alexandrov Pavel is NOT responsible for:

🚫 Content of messages sent between users (we do not proactively moderate)
🚫 Damages resulting from scams between users
🚫 Financial losses from private transactions
🚫 Emotional damages from harassment (responsibility belongs to abuser)

HOWEVER: We take reports very seriously and cooperate with authorities to bring offenders to justice.

13. LISTINGS AND CONTENT RESPONSIBILITY

13.1 Full User Responsibility

By posting a listing on LuWay, YOU ACCEPT AND ASSUME:

✅ Full responsibility for:

Accuracy of all information (price, year of manufacture, mileage, technical condition)
Authenticity of photographs (without deceptive modifications)
Legitimacy of product being sold (not stolen, no legal issues)
Compliance with applicable legislation (commercial, tax, consumer protection)

✅ Obligation to include complete information:

Detailed and honest description of product/service
Defects, damages, repairs performed (full transparency)
Legal documentation (documents in order)
Final price (including all taxes)

13.2 Auto Services - Disclaimer of Quality

IMPORTANT for SERVICE listings (service centers, repairs, insurance, etc.):

Studio 085 / LuWay is NOT responsible for:

🚫 Quality of services provided:

Quality of repairs performed by listed service centers
Professionalism of mechanics/technicians
Compliance with promised deadlines
Final costs (may differ from estimate)

🚫 Disputes between client and provider:

Improperly executed services
Damage to vehicle during repairs
Counterfeit/non-original parts
Non-compliance with warranties

Recommendations:

✅ Check reviews from other users
✅ Request detailed quote before repair
✅ Request written warranty for work
✅ Verify service licenses and authorizations

LuWay is only a platform connecting clients and providers. The contractual relationship is EXCLUSIVELY between you and the service provider.

13.3 Prohibited Content in Listings

It is STRICTLY PROHIBITED to post listings that:

❌ Are not related to automotive:

Real estate, electronics, clothing, etc.
Non-automotive services (construction, catering, etc.)
Products unrelated to vehicles

Exception: Auto accessories (phone holders, air fresheners, dashcams, etc.) ARE permitted.

❌ Contain illegal/immoral elements:

Sexual content: suggestive photos, descriptions with sexual connotations
Scams: false promises, fictitious prices
Narcotics: sale/purchase of prohibited substances
Weapons and ammunition: sale without legal authorization
False documents: licenses, identity documents, falsified auto documents
Stolen goods: vehicles, stolen parts

13.4 Reporting to Authorities

For listings containing illegal content (sexual, scams, narcotics, weapons):

🚨 Immediate actions:

Immediate deletion of listing (without prior notice)
Suspension/deletion of user account
Information transmission to:
- Police of the Republic of Moldova
- Prosecutor's Office (for serious crimes)
- Information Technology and Cyber Security Service
- Other competent authorities (as applicable)

Information transmitted:

User identification data
Listing screenshots
Activity history
Any other data relevant to investigation

13.5 Cooperation with Authorities

Studio 085 / LuWay cooperates FULLY with investigative authorities:

✅ We quickly provide all legally requested data
✅ We preserve digital evidence for investigations
✅ We participate as witness in court proceedings (if necessary)
✅ We implement additional security measures

We protect honest users and actively contribute to combating cybercrime.

14. SUBSCRIPTIONS - 2025 UPDATE

14.1 New Subscription Types (from December 2025)

IMPORTANT NOTE: The subscription system was updated in December 2025. Old subscriptions have been replaced with the following plans:

🆓 FREE (Free):

Owner searches: 5 per day
Active listings: 2 simultaneously
Messages: unlimited
Reply to listings: yes
Ads: present
Badge: no
Price: 0 MDL/month

⭐ PREMIUM (For active users):

Owner searches: UNLIMITED
Active listings: 10 simultaneously
Priority in search results: yes
Ad-free: yes
"Premium" badge: yes (visible in listings)
Listing statistics: advanced (views, contacts)
Priority support: response within 24h
Price: 99 MDL/month or 990 MDL/year (17% savings)

🏢 DEALER (For professional dealers):

All PREMIUM benefits +
Active listings: 50 simultaneously
Official verification: "Verified Dealer" badge
Customized logo: displayed in listings
Professional statistics: exportable (Excel/PDF)
Listing promotion: guaranteed top positions
Dedicated account manager: direct contact
API access: integration with own systems (optional)
Price: 499 MDL/month or 4990 MDL/year (17% savings)

14.2 Old Subscription Migration

Users with old subscriptions (before December 2025):

✅ Keep current benefits until subscription expires
✅ Upon renewal: automatically move to new plans (at new price)
✅ Early upgrade option: with 20% discount (limited offer)

Contact: subscriptions@studio085.com for manual migration.

14.3 Payment Processing and Methods

Accepted payment methods:

💳 Bank card (Visa, Mastercard) - through Stripe
🍎 Apple Pay (iOS)
📱 Google Pay (Android)
🏦 Bank transfer (Dealer only - invoices available)

Security:

🔒 All payments are encrypted (SSL/TLS)
🛡️ We don't store card data (PCI DSS compliant)
✅ Email confirmation after each payment

14.4 Automatic Renewals (UPDATED)

Premium and Dealer subscriptions renew AUTOMATICALLY if you don't cancel 24 hours before expiration.

Renewal notifications:

📧 Email 7 days before
🔔 In-app notification 3 days before
📩 Confirmation immediately after renewal

Cancellation:

iOS: Settings → [Name] → Subscriptions → LuWay → Cancel
Android: Google Play → Subscriptions → LuWay → Cancel
Web/Stripe: Contact support: subscriptions@studio085.com

14.5 Refund Policy (UPDATED)

2025 CHANGE: We now offer partial refund in certain cases:

✅ FULL refund (100%) for:

Proven technical error in processing (double charge)
Service unavailable > 7 consecutive days
Card fraud (with bank proof)

✅ PARTIAL refund (proportional) for:

Cancellation within first 7 days (70% return - monthly subscription)
Plan change (difference returned)
Downgrade before renewal (credit to next payment)

❌ NO refund for:

Change of mind after 7 days
Non-use of service (user responsibility)
Ban/suspension for violating terms

Refund request:
Email: refunds@studio085.com (response 3-5 business days)
Include: account email, payment proof, detailed reason

15. INTELLECTUAL PROPERTY AND COPYRIGHT

15.1 AGEPI Registered Rights

IMPORTANT: The LuWay application and all its elements are LEGALLY PROTECTED through:

📜 AGEPI Registration (State Agency for Intellectual Property):

Owners: Alexandrov Pavel & Macovschi Tudor-Alexei
Rights: Copyright, trademark, design
Registration number: [AGEPI-XXXX-2025] - being finalized
Territory: Republic of Moldova + international protection (Berne Convention)

Protected elements:

✅ Application source code (algorithms, logic)
✅ Interface design (UI/UX, layouts, colors, icons)
✅ LuWay logo and "LuWay" trademark
✅ Texts, descriptions, original tutorials
✅ Databases and structures
✅ Concept and unique application idea

15.2 Prohibition of Copying

It is STRICTLY PROHIBITED and ILLEGAL:

❌ Application copying:

Reproducing source code (fully or partially)
Creating clones, similar applications with identical functionality
Reverse engineering (decompilation, deobfuscation)
Extracting algorithms and business logic

❌ Trademark use:

Using "LuWay" name without authorization
Using logo in other applications/services
Creating similar web domains (luway.com, luway.md, etc.) - official domain: luway.app
Misleading that your service is affiliated/authorized by LuWay

❌ Data theft:

Database extraction (mass scraping)
Export of user/listing lists
Using data in competing services

Legal consequences:

⚖️ Civil action: damages up to 100,000 EUR
🔨 Criminal prosecution: according to Criminal Code of RM (art. 185 - Copyright violation)
🚫 Service blocking: by court order
📋 Profit confiscation: obtained illegally from copied application

15.3 Collaborations and Licensing

We are OPEN to:

✅ Collaboration proposals:

Integrations with other legitimate auto services
Commercial partnerships with dealers
Joint development of features

✅ Custom implementations:

White-label versions for large companies
Enterprise solutions for dealers/holdings
API integrations for external platforms

✅ Acquisitions and investments:

Partial/full acquisition offers
Investments for expansion
Regional franchises

MANDATORY CONDITION:
Any collaboration, implementation, acquisition is done EXCLUSIVELY with written consent of both owners:

Alexandrov Pavel (email: apalexpavel@gmail.com)
Macovschi Tudor-Alexei (email: info.studio085@gmail.com)

Procedure:

📧 Send detailed proposal via email
📞 Initial discussion (phone/video call)
📄 Terms negotiation (confidentiality through NDA)
✍️ Official contract (lawyer/notary)

We DO NOT accept:

❌ Unsolicited offers through unknown third parties
❌ Vague proposals without concrete details
❌ "Joint ventures" with offshore/suspicious entities

16. CONTACT

For questions about these Terms:

📧 General email: info.studio085@gmail.com
📧 Subscriptions: subscriptions@studio085.com
📧 Refunds: refunds@studio085.com
📧 Abuse reports: abuse@studio085@gmail.com
📧 GDPR/Privacy: privacy@studio085.com
📧 Collaborations: apalexpavel@gmail.com
📞 Phone: +373 6840 1239
🌐 Website: https://luway.app

Response schedule:

Email: 24-48 hours (business days)
Urgent email (abuse): 24 hours (7 days/week)
Phone: Monday-Friday, 9:00-18:00 (GMT+2)

17. FINAL DECLARATION

BY USING THE LUWAY APPLICATION YOU CONFIRM THAT:

✅ You have read these Terms and Conditions in full
✅ You have understood all provisions and implications
✅ You accept to be legally bound by these Terms
✅ You are of legal minimum age (16 years)
✅ You assume FULL responsibility for use
✅ You waive any future claims that contradict these Terms

IF YOU DO NOT AGREE → DELETE THE APPLICATION AND ACCOUNT IMMEDIATELY

💰 LUWAY CREDITS – PACK PURCHASES (ADDENDUM)

This section is part of the Terms and applies to every user who buys Luway Credits via in-app Packs.

A. What are Luway Credits?

Luway Credits (L) are an in-app virtual currency with no real-world monetary value outside the app. Credits CANNOT be:

❌ withdrawn, exchanged for real money or transferred to third parties;
❌ used outside the LuWay app;
❌ resold, gifted between accounts or merged across accounts.

B. Available Packs

Packs are one-time, consumable purchases (NOT auto-renewing subscriptions):

100 L – starter pack
1,000 L + 100 bonus – most popular
3,000 L + 300 bonus – best value
10,000 L + 2,000 bonus – premium pack
100,000 L + 30,000 bonus – pro pack

Final prices are shown in the app in your local currency and include all applicable taxes (VAT) through App Store / Google Play / Stripe.

C. What credits unlock

Credits activate paid features inside the app, including:

🚀 Listing Boosts (appearance in the Home Boost strip, priority sorting, rocket badge)
⭐ Featured packs for new or about-to-expire listings
🔁 Renew an expired listing
🎨 Stickers & visual effects for listings and profile
📊 Dealer extras (analytics, additional visibility)
💬 Premium chat actions (advanced attachments, priority)

The exact L cost of each action is shown before you confirm the transaction and may be updated by Studio 085 in real time via server-side pricing config — changes apply only to future purchases; credits already owned keep their nominal balance.

D. Payment & delivery

Payment is processed by Apple App Store (iOS), Google Play (Android) or Stripe (Web).
Once the store confirms payment, credits are added automatically to your balance within seconds.
If delivery takes more than 5 minutes, contact info.studio085@gmail.com with proof of payment.

E. Refund policy for packs

Credit packs are consumable purchases; once credits are delivered to your account they are generally non-refundable (the digital product has been consumed).
Refunds are considered only if: (i) payment charged but credits not delivered; (ii) proven technical error; (iii) accidental double charge.
iOS refund requests can also be filed via Apple at https://reportaproblem.apple.com. Android via Google Play. Stripe via info.studio085@gmail.com.

F. Expiry & forfeiture

Purchased credits do not expire while your account is active.
On account deletion (by you or for Terms violation) credits are permanently forfeited and non-refundable.
Free bonus credits (promotions, gifts) may have an expiry date which is clearly stated when granted.

G. NOT a subscription

Luway Credits packs are one-time consumable IAPs. There is no auto-renewal, no free trial, nothing renews without an explicit action from you. This section applies in addition to Section 7 (Subscriptions).